Refund policy

 

WARRANTY

Each piece of George Rings jewelry is designed, cast, and finished with great attention and care. We want you to love your piece as much as we do. Please contact us at studio@georgerings.com if you have any concerns.

We offer a lifetime warranty for any manufacturing defects. We do not warranty stone damage, breakage or loss, and suggest you insure your jewelry against loss, damage and theft. 

RETURNS & EXCHANGES

We do not provide refunds. However, in some cases we can offer an exchange for store credit within 14 days of receipt of purchase, subject to a restocking fee.

To inquire about a return or exchange, please email us at studio@georgerings.com. Customer is responsible for shipping the item fully insured, signature required, through FedEx. George Rings is not responsible for lost or stolen packages. 

All pieces must be in original condition and in original packaging. George Rings will not accept any return if the piece shows signs of wear, has been used, or altered from its original condition in any way. We reserve the right to refuse a return or exchange if the item received is determined to be damaged or unsaleable.

ORDER CHANGES OR CANCELATION

If you need to change or cancel your order, please notify us within 24 hours of your purchase at studio@georgerings.com and we will do our best to accommodate. Merchant fees will apply for all cancelations made within 24 hours of purchase; after 24 hours, your order cannot be changed or canceled.